1. Shipping Policy
All orders are shipped via US Postal Priority mail. Your handcrafted Baby Leo product will be shipped within 5-7 business days. However, during holidays, orders may take longer, so please order early.
All items will arrive rolled in a chocolate satin ribbon, unless specified for gift-giving. At no additional charge, we are happy to giftwrap in a reusable cottonvbag tied with a chocolate ribbon, accompanied with a notecard . We also directly ship to the lucky person, with a handwritten personal note. Please indicate with your order if you would like a gift wrap with a custom note card.
Information given to Baby Leo Designs is used entirely for the purpose of processing orders. We do not sell or share your information to other parties, commercial or private.
We may send you information on new products and services, discounted promotions, or upcoming events that we offer. This can be done via e-mail or airmail, depending on your choice of delivery.
Please indicate with your order if you do not want to be on our mailing list.
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3. Payment Option
Baby Leo Designs currently accepts payments through Paypal. We also welcome any wholesale orders. Please contact us for wholesale prices, firstname.lastname@example.org
4. Return Policy
Unused blankets can be exchanged for store credit within 15 days of date of purchase, less shipping cost. Products must be unused, unlaundered with hangtags and ribbons still in tact. Exchange will be given when the returned product is received in our office. Customer pays for all shipping cost. If your product has a defect, please contact us and we will send you another one at no cost. Please note that this policy excludes normal wear and tear from use and laundering.
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5. Custom Orders
If you have not found quite what you are looking for, or if the one-of-a-kind item has been sold, we will work with you to create a unique custom-designed piece.
Adult sizes can be created from most designs in the collection. Please email us at email@example.com to inquire about the design and size you are interested in.
Custom designs created on commission basis are not returnable or exchanged, unless the piece arrives damaged. Our guarantee is that the piece will match the items you approved including measurements and fabrics used.
Custom orders require 100% pre-payment due before work is begun. Please allow 8-10 days before completion.
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6. Workmanship and Materials
Baby Leo Designs are handmade using quality new and vintage textiles. Some fabrics may have irregularities, as is the nature of vintage textiles. This is a big part of their beauty.
We never use materials containing animal fur or animal by-products.
Handcrafted items will always include subtle differences, even when a design is a reproduction. Please allow for these slight variations, as no two pieces of handmade items are exactly identical.
*** In California alone, over 60 million tons of waste are produced each year - 1/3 of which is packaging. We hope to make a difference by using reusable packaging.